Seller and contact
Small Step Works is operated by Robert Helesic. The seller is not registered for Czech VAT. Contact: helerob@gmail.com. This seller is your contract partner. Stripe processes payment.
For product support, replacement downloads, complaints, privacy requests or cancellation, email helerob@gmail.com. Include your order reference where relevant. Do not send card numbers or sensitive personal information.
Online cancellation: https://smallstepworks.com/withdraw. Download and retain the acknowledgement after confirming your statement.
If we cannot resolve a consumer dispute, you may seek out-of-court resolution through the Czech Trade Inspection Authority, Central Inspectorate, ADR Department, Gorazdova 1969/24, 120 00 Prague 2, Czech Republic; adr@coi.gov.cz; https://coi.gov.cz/informace-o-adr/. Mandatory consumer protections applicable in your country of residence remain unaffected.